COURSES
All programmes are composed of modules and units
after consultation with the relevant experts and meet the National Commission for Further and Higher Education (NCFHE) requirements. They are built using ECTS, based on a total of 25 hours of learning per credit.
Once the course completed, the enrolled candidate will receive a recognised certificate.
A class will usually take place twice a week:
The time and starting dates may vary and will only be confirmed gradually.
For paying candidates, 75% of the course can be REIMBURSED with The Training Pays Scheme of Jobsplus.
Registration Fee €50
LEVEL 1: €5/hour/person
LEVEL 2: €6/hour/person
LEVEL 3: €7/hour/person
LEVEL 4: €8/hour/person
COURSES LEVEL 1
€5/hour
Award in Basic English
50 Training + Assessment hours
50 Self-Study Hours
4 ECTS
These classes will go through the bases of the English language.
This is aimed at the people with little knowledge to acquire level A1. A very basic ability to communicate and exchange information in a very simple way. A graded placement test and an individual interview will determine the learners ‘level’ and they will be placed in a class within the level of their English communication skills.
Award in Basic Numeracy
50 Training + Assessment hours
50 Self-Study Hours
4 ECTS
This course will introduce the learner to basic mathematics. This enables learner to become confident and hence more self-sufficient by being able to reason out numeracy situations commonly encountered in everyday life.
Ħiliet Bażiċi fil-Malti Komunikattiv
50 Training + Assessment hours
50 Self-Study Hours
4 ECTS
Participants will learn how to write simple messages and/or short paragraphs about different topics in Maltese. Participants will also practice verbally in order to be able to express themselves in a presentable way in their daily lives situations.
The participants need to be able to speak and write basic sentences in Maltese to start this course.
COURSES LEVEL 2
€6/hour
Award in Analytical & Problem-Solving Skills
22 Training + Assessment Hours
28 Self-Study Hours
2 ECTS
This award introduces the participants to the process of working through details of a problem to reach a solution. The course will also provide the opportunity to the participants to develop problem solving skills, which may include mathematical or systematic operations, and can be a gauge of an individual and critical thinking skills.
Award in Developing
Self-Confidence
35 Training + Assessment Hours
40 Self-Study Hours
3 ECTS
The purpose of this course is to equip the applicants with self-awareness skills which will guide them through the journey of enhancing their self-confidence. This course will support the application in believing in their own capabilities to select an effective approach to undertake an action, task or activity, especially in challenging
circumstances at the workplace.
Award in General Occupational Health & Safety
54 Training + Assessment Hours
46 Self-Study Hours
4 ECTS
The purpose of this course is to equip the participants with workplace health and safety skills. This course will help the participants in learn the necessary safety knowledge and to select an effective approach to undertake an action, task
or activity, especially in challenging environments or situations at the workplace.
Award in Occupational Health & Safety for General Drivers
76 Training + Assessment Hours
24 Self-Study Hours
4 ECTS
The rationale for this course is to equip the applicants with on-the-road health and safety skills. This course will support the participant in acquiring the necessary safety knowledge and to select an effective approach to undertake an action, task or activity, especially in challenging environments or circumstances while operating his/her vehicle. This course will be a motivator to encourage a healthier and safer user of vehicle-operations.
Award in Introduction to Finance & Budgeting
20 Training + Assessment Hours
5 Self-Study Hours
1 ECTS
This course is designed to teach basic skills and techniques in managing money, keeping track of finances and being able to plan and budget. The aim is to understand the different element of finances and budgets applied to
personal and work life.
Award in Basic English
70 Training + Assessment Hours
30 Self-Study Hours
4 ECTS
This English language course will focus on language acquisition through the four language skills; Speaking, reading, listening and writing and is targeted at individuals who would like to improve their English language skills and become employable candidates. At the end of the course the learner should be an independent user of English at minimum A2 level.
Ħiliet Bażiċi fil-Malti Komunikattiv
70 Training + Assessment Hours
30 Self-Study Hours
4 ECTS
This course is intended to aid people gain confidence in using the Maltese language in specific situations that they might encounter at their place of work.
They will also be expected to read texts (1-3 pages) and write an essay (3-5 paragraphs).
The outcomes of this class are similar to (level 1) but will be more in depth.
Work Ethics & Employability Skills
25 Training + Assessment Hours
75 Self-Study Hours
4 ECTS
Work Ethics and Employability Skills is designed to address interpersonal skills, motivation, initiative, and work place etiquette. It is also aimed to provide its participants with an all rounded skills set to become more employable.
Award in Know Your Rights - Basics in Employment Law
20 Training + Assessment Hours
5 Self-Study Hours
1 ECTS
This course will teach applicants their rights and obligation regarding their workplace. This course will go through some useful procedures that may come in order to solve some possible problem between employee and employer.
Award in Administration Skills
33 Training + Assessment Hours
42 Self-Study Hours
3 ECTS
This award introduces the participants to the basic skills necessary in office administration. The modules are tailored to cover the skills and work practices in today’s offices, vital communication skills, interpersonal skills necessary in the workplace and essential process and procedures adopted in today’s modern offices.
Award in Time Management & Working Under Pressure
22 Training + Assessment Hours
3 Self-Study Hours
1 ECTS
As an employee it is required to demonstrate good time management skills and work efficiently even when under pressure.
This course can be used as part of a pre-employment training session as well as continuous
professional development.
Award in Team Building Skills
22 Training + Assessment Hours
28 Self-Study Hours
2 ECTS
This course can be part of a pre-employment training session as well as a continuous professional development. It will teach the necessary skills to collaborate in teams or have a position where leadership is needed. This will help candidates help during job transitions and be ready for new opportunities.
Award in Achieving Excellence in Customer Service
40 Training + Assessment Hours
60 Self-Study Hours
4 ECTS
It aims to offer learners practical tools as well as basic theoretical knowledge regarding customer service.
This course is aimed at Job seekers whose prospective line of work will bring them in contact with external customers.
Award in Fundamental IT Skills at the Workplace
36 Training + Assessment Hours
64 Self-Study Hours
4 ECTS
This award is aimed at post-secondary schooling learners but can also be followed by any candidates within the educational system. It is particularly aimed at students, unemployed and job seekers interested in acquiring a basic knowledge of computing and office software applications.
Award in Basic Numeracy
70 Training + Assessment Hours
30 Self-Study Hours
4 ECTS
This course is a continuation on the Basic Numeracy Level 1 course, taking the participants into more aspects and delving deeper into some of the topics treated in level 1. participants will obtain and develop their logical analysis, deduction and calculation skills. they will have acquired a deeper knowledge on the topics covered in level 1 having been exposed to more difficult problems as well as to new topics which require harder reasoning skills.
Award in Career Awareness and CV Writing - What's Your Talent?
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
The purpose of this award is to introduce learners to the different employment opportunities available on the market and raise awareness as to how they can better research career opportunities advertised in different sources. Learners are shown where, and how, they can gain better qualifications and skills to improve their job readiness, and will also be taught basic job searching skills such as writing a CV and filling out and submitting a job application.
Award in Learning to Learn
13 Training + Assessment Hours
12 Self-Study Hours
1 ECTS
The purpose of this compulsory module is to help students approach learning in a positive and receptive manner. It aims to instill in participants a desire to resume, or persist, in learning whatever the outcome of their earlier education experience might have been. Many students are often disillusioned and wrongly believe that either they are unable to learn, or unable to further their studies. This module helps students to approach ensuing modules and other studies with confidence and provides them with learning strategies that enhance their learning potential and capacity.
Award in Self Awareness - I am who I am!
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
The purpose of this course is to teach students the importance of self-awareness. Knowing oneself gives the individual power over one’s behaviour and the tools to become the person one wants to be. Based on Jung’s personality types, the module introduces the four basic dimensions of personal styles and explains how these dimensions relate to communication and relations. The course stresses that differences in personal style are not right or wrong, but rather one must make the most of one’s uniqueness.
Award in Workplace Ethics - Let's Explore those Rights and Wrongs!
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
This award encourages the participants to reflect on values, behaviours, rights and obligations in the workplace. It is aimed at improving on learners’ life skills and as professional development which can be included in a CV, to increase employability.
Award in Basic Problem Solving Skills - You Can Fix It!
11 Training + Assessment Hours
14 Self-Study Hours
1 ECTS
This award introduces the participants to use creative thinking skills in order to analyse and solve everyday problems. It is aimed at improving on learners’ life skills and as professional development which can be included in a CV, to increase employability.
Award in Teamwork - Working Together for Success!
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
This award introduces the participants to the skills necessary to collaborate and work effectively as a team player as part of a productive team in the workplace.
Award in Dress Code at Work and Interview Skills - Create your Professional Look
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
This course provides students with tools to help them create their personal professional look. The first part of the course focuses on the importance of dressing appropriately for interviews and in the workplace; whereas the second part introduces students to skills needed for a successful interview. the edit panel.
Award in Anger Management - Count to 10
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
The purpose of this module is to teach students how to control their anger. Throughout our lives we experience a variety of emotions but often we are not taught how to handle them and they can, thus, lead to aggression culminating in social problems. This module focuses on two aspects; the first is self-reflection which helps the individual to find the root cause of anger, and the second is anger management tools which when applied help one handle anger by reducing the frequency, intensity and duration of angry bouts and thus lead to a more tranquil environment both at home and in the workplace.
Award in Interpesonal Communication Skills - Think Before You Speak
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
This course exposes the importance of having effective interpersonal communication skills. It provides learners with strategies to communicate more easily and appropriately with all stakeholders at the workplace, thus developing better relations with colleagues, negotiating better with clients and, as a result, improving the overall productivity of the workplace.
Award in Personal Finance - It's all about the money!
13 Training + Assessment Hours
12 Self-Study Hours
1 ECTS
The purpose of this course is to introduce learners to basic concepts of finance, budgeting and tools relevant to personal and work life. The aim is to develop learners’ knowledge and understanding on how to manage money.
Award in Ħiliet Medji fil-Lingwa Maltija - it-Tieni Pass
12 Training + Assessment Hours
13 Self-Study Hours
1 ECTS
L-għan ewlieni ta’ dan il-kors hu li l-individwu jitgħallem jesprimi ruħu u jargumenta b’Malti tajjeb, ikun kapaċi jaqra siltiet qosra ta’ temi u stili diversi, u jtejjeb l-ortografija tiegħu biex jikteb bil-Malti għal qadi tal-ħtiġijiet ta’ kuljum.
Award in Time Management - I'm Late for a very Important Date
Training + Assessment Hours
13 Self-Study Hours
1 ECTS
This award introduces the participants to the process of working through the issues of pressure at work/study and using Time Management skills, to prioritise and organise workloads to minimize working under pressure, and achieving better overall results.
Award in Customer Care - The Customer is Always Right!
10 Training + Assessment Hours
15 Self-Study Hours
1 ECTS
This course provides students with tools to help them reflect on their own skills and equip them with the fundamental skills necessary to enter the workplace in a customer service role. All organisations in the service industry have a need for people with quality customer service skills, and this course aims to build learners confidence by utilising concepts learnt, and empower them to feel they can confidently add this to their skill set.
Award in Introduction to Hospitality
10 Training + Assessment Hours
15 Self-Study Hours
1 ECTS
As hospitality is not only one of the largest industries in the private sectors in Malta, but also an international industry involving inter-cultural encounters, the value of preparing students for it cannot be underestimated. This course will help students gain clearer career goals, and inform themselves about training and certification required for certain jobs, in this industry. The course also introduces learners to basic principles common in the many facets of this industry, i.e. travelling, tourism, recreation, or amusement, by offering an introduction to knowledge and skills focusing on communication, adaptability, problem solving and customer service.
Award in Retail - Sell it Well!
10 Training + Assessment Hours.
15 Self-Study Hours.
1 ECTS
The purpose of this module is to introduce learners to the retail industry and offer them opportunities to view the many facets of this job which is often mistakenly considered an easy job, or a job that does not require any qualifications. In this highly competitive industry equipping students with knowledge as to how retail works and providing them with skills in customer service is essential since retail staff are the ones who influence people’s choice where to do their shopping from.
Award in Administration Skills - Your First Job in the Office
10 Training + Assessment Hours
15 Self-Study Hours
1 ECTS
This course provides students with tools to help them reflect on their own skills and equip them with the fundamental skills necessary to enter the workplace in an administrative role. All organisations have a need for people with quality administration skills, and this course aims to build learners confidence by utilising concepts learnt, empowering them to feel they can confidently increase their skill set.
Award in Landscape Gardening - Green Fingers
13 Training + Assessment Hours
12 Self-Study Hours
1 ECTS
This course provides students with tools to help them reflect on their own skills and equip them with the fundamental skills necessary to enter the workplace in a vocational role in the Landscape Gardening Industry. With a rise in the activity in the construction and infrastructure sectors, there is a natural increase in the requirements for Landscape gardeners. This course aims to build learners confidence by introducing them to the basic skills required, empowering them to feel they can confidently increase their skill set.
COURSES LEVEL 3
€7/hour
Award in Pre-Employment Skills
22 Training + Assessment hours
28 Self-Study hours
The course will help participants to present themselves appropriately and professionally. They will be taught to present their skills during job interviews as well as prepare a covering letter and CV. The purpose is to also work on their self-confidence in order to increase their possibilities of employment.
Award in Finance & Budgeting
40 Training + Assessment hours
35 Self-Study Hours
The purpose of this course is to introduce learners to concepts of finance, budgeting and tools relevant to personal and business life. The aim is to develop learners’ knowledge and understanding on how to manage money and basic business finance.
Award in Business and Administration Skills
55 Training + Assessment hours
45 Self-Study Hours
This award builds on the participants’ basic administration skills, reinforcing and expanding the participants experience gained in an office environment, preparing them for a supervisory role.
Award in Customer Service for Contact Centres
52 Training + Assessment hours
48 Self-Study Hours
The purpose of this course is to introduce learners to concepts of customer care in a call or contact centre setting. Learners will have the opportunity to learn, develop and practice skills required to make an effective contribution to a contact centre environment
Award in Essential IT Skills at the Workplace
56 Training + Assessment Hours
44 Self-Study Hours
This course is aimed at post-secondary schooling learners but can also be followed by any candidates within the educational system. It is particularly aimed at students, unemployed and job seekers interested in acquiring an essential knowledge of computing and office software applications.
COURSES LEVEL 4
€8/hour
Award in Accounting & Finance
42 hours
This unit is designed to enable a Learner to understand different elements fundamental to business accounting and finance.
The Award focuses on principles of financial accounting, financial reporting and management accounting. In addition, the purpose of the course is to enable learners to acquire skills in computerized accounting, calculating costs and cash flow as well as a range of tools for financial analysis.
Award in Leadership & Management
42 hours
This Award is designed to provide learners with an understanding of key leadership and management concepts which will be applied to the context of their work. Many employees find themselves in management positions without any formal training in what management and leadership means for the overall performance of the organisation.
Thus the aim in delivering this qualification is to fulfil these training needs by introducing management concepts to aspiring managers and those already occupying management positions.